Your Privacy Matters to Us
We've built ceria bet around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA...
How We Handle Your Information
ceria bet collects personal information you provide during account registration, including your name, email, phone number and identity verification details. We also gather transaction data when you deposit through DANA, OVO, GoPay or QRIS, and activity logs from your gameplay sessions. This information helps us verify your identity, process payments securely, prevent fraud and comply with local regulations in supported Indonesian regions.
We never sell your data to third parties and only share information with payment processors and regulatory authorities where required by law.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions? We're Here
Email Support
Reach our privacy team at [email protected] with any data protection concerns, access requests or deletion inquiries. We respond within 48 hours.
Live Chat
Chat with our support specialists directly from your account dashboard. Available during business hours to discuss your privacy preferences and data handling.
Account Settings
Manage your personal information, communication preferences and data sharing options directly in your account settings panel anytime.
Privacy Standards We Uphold
Encryption Standard
All data transmitted between your device and our servers uses industry-standard TLS 1.2 encryption. Your payment details and personal information remain protected in transit and at rest.
Regular Audits
We conduct quarterly security audits and penetration testing to identify and address potential vulnerabilities before they impact your account or payment information.
Compliance Framework
Our privacy practices align with international data protection standards and local Indonesian regulations for gaming platforms operating in supported regions.
Staff Training
Every team member handling your data completes mandatory privacy and security training annually. Access to personal information is restricted to those who need it for their role.
Incident Response
We maintain a documented incident response plan and notify affected users within 72 hours if any unauthorized access to personal data occurs.
Third-Party Vetting
Payment processors, hosting providers and other vendors we work with must meet our privacy and security requirements before handling any of your information.
Consistency Across Our Platform
| Single Privacy Standard | Whether you're accessing ceria bet on desktop, mobile or tablet, the same privacy protections and data handling practices apply across all platforms. |
|---|---|
| Unified Account Data | Your account information, transaction history and preferences sync seamlessly. We don't duplicate or fragment your data across separate systems. |
| Consistent Payment Security | DANA, OVO, GoPay and QRIS deposits all route through the same encrypted payment gateway with identical fraud detection and verification protocols. |
| Aligned Retention Policies | We retain your data for the same duration regardless of how you access ceria bet or which payment method you use, following local legal requirements. |
| Unified Support Access | Contact our privacy team through email, live chat or account settings — all channels have access to your complete data history and can assist equally. |
| Transparent Updates | When we update this privacy policy, all users receive the same notification and have the same 30-day review period before changes take effect. |
| Equal Rights Across Channels | Your right to access, correct or delete your data applies equally whether you registered via web, mobile app or any other entry point to ceria bet. |